Waiter - IC Durrat Al Riyadh

Job Description

The only Resort in Riyadh City Characterized by the architectural grandeur, The InterContinental Durrat Al Riyadh Resort & Spa is cradled within the distinguished neighborhood of Banban, Riyadh. This unique property resides on 154,000 sqm of a lush green oasis enhanced by eco-friendly water features. Whether travelling for business or leisure, guests will enjoy from a wide array of culinary venues to an extensive range of recreational facilities including SPA, Indoor & Outdoor pools. Equipped with 162 remarkable abodes, including 121 extensive guestrooms, 31 luxurious suites and 10 stately private villas each with an outdoor swimming pool. Elegantly designed by beautifully weaving the opulence of the Arabian heritage, the resort offers guests a retreat that is a cut above the rest. Bring the warmth of Royals to your wedding day or host a successful meeting or a conference at any of our event venues; timeless and fit for any occasion. Add a touch of glamour and style to your experience as you choose between the Grand Durrat Hall, eight meeting rooms or stunning outdoor spaces, perfect for soirees, corporate meetings and exhibitions. Our dedicated team of professional and engaging event specialists will orchestrate every detail to perfection. To complete the experience, The InterContinental Durrat Al Riyadh Resort also presents gracious service and world-class dining. When youre a part of IHG, you?re more than your job title. And that?s what we love the individual talents, interests and dreams that make you who you are because we know that a team with different perspectives and skills can only make our business stronger.Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. Key Requirements:Mise en Place and Food Preparation.Assist with receiving and storage of goods.Clean and maintain equipment and premises.Maintain hygienic standards and procedures.Assist with the preparation of functions and service.Assist with cellar operations.Assist with the preparation of an outlet for service including: o Cleaning of equipmento Sorting of stores equipmento Cleaning and maintaining glassware for serviceo Cleaning and maintain flatware for serviceo Cleaning and maintain china for serviceo Preparing waiter stationso Preparing buffet serviceo Preparing service equipment and materialso Assisting with table preparation Mini Bar duties including:o Filling mini-bar trolleyso Checking used stock against issued stocko Replacement of stock in accordance with mini-bar procedureo Recording of replacement of stocko Billing procedures in line with hotel policyo Ordering of mini-bar itemso Storing of mini-bar items Establishes and maintains effective employee working relationships.Attends and participates in daily briefings and other meetings as scheduled. Self Management:Comply with Hotel Rules and Regulations and provisions contained in the Employment HandbookComply with Company Grooming StandardsComply with Time and Attendance PoliciesActively participate in training and development programs and maximise opportunities for self development Customer Service:Demonstrate service attributes in accordance with industry expectations and company standards including:Being attentive to GuestsAccurately and promptly fulfilling Guests requestsAnticipate Guests needsMaintain a high level of knowledge which affects the Guest experienceDemonstrating a ?service? attitudeTaking appropriate action to resolve guest complaintsAppreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers Health, Safety and Security:Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life SafetyFamiliarise yourself with emergency and evacuation proceduresEnsure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager General:Comply with the Company?s Corporate Code of ConductFamiliarise yourself with the company values and model desired behavioursPerform tasks as directed by the Manager in pursuit of the achievement of business goals- High School or Diploma.- Minimum one year of experience as Waiter.- Ability to work and communicate to multinational environment.- English Language is required.

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