| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | $1,500 - $2,000 |
| Industry | Hospitality & Accomodation |
| Functional Area | Not Mentioned |
A Travel Counsellor is responsible for advertising clients with travel options and tour packages, making bookings and reservations, preparing tickets, and receiving payment. In addition, they help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance, and fares.? Dealing with customer requests received through different channels.? Following the company process & procedures and updating the systems according to transactions.? Catching daily operational targets & systematic follow-ups for issues of previous days with the aim of resolution.? Coordinating with other departments, supervisors & team members to resolve the cases on time.? Ensure services are provided to customers in a timely manner.? Responsible for daily communication with providers. Responsible to ensure that the number of bookings assigned in the list is all done.? Responsible for the handover of the pending follow-up to maintain high customer satisfaction.
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