Training and Development Officer

Job Description

Purpose of position: To support learners to achieve their assessment standard, framework, or employer-based qualification, by providing a high quality and enjoyable learning experienceKey areas of responsibility:

• Training, supporting, and developing learners
• Holistic co-ordination of learner progress towards their standard, framework, or qualification, including registration and certification
• Effective communication
• Developing Training Materials
• Own continuing professional development

1. Conducting learning needs analysis
2. Developing competency-based training programmes relevant to role specific competency criteria
3. Developing content training support material targeting structured On-The-Job Training (OJT)
4. Developing, as needed, instructor-led classroom training, on-line learning, and assessments tools to augment OJT programmes
5. Utilising multimedia technology and Virtual Reality as needed
6. Reviewing existing OJT training content, design and implementation for effectiveness and providing guidance and /mentoring to subject matter experts, quality assurance, and other members of the training team (including assessors)
7. Collaborating with functional SMEs and other internal resources to identify training needs and recommending strategies related to OJT training development and implementation
8. Design and development of various employee communication pieces regarding business and system changes that happen within the company.
9. Partner and coordinate with others in the HR function wherever possible for the benefit of the company, and to ensure consistency and continuous improvement in HR practices
10. Define & administer testing/assessment programmes to certify personnel prior to undertaking specific role related tasks
11. Delivers training programmes that include Virtual Reality, printed manuals, group sessions, training videos, and more.
12. To ensure all training documentation is completed acutely and in full.
13. To ensure all safety and training documentation is logged correctly on the company digital reporting system
14. Presents in-person and ÿdevelops online training sessions
15. Maintains understanding of new educational and training techniques and methods.
16. Monitors and updates training manuals to ensure that they are effective
17. Liaises with third party training organisations and contractors to arrange external training where necessary
18. Coaches, mentors and develops staff within the company.
19. Develops material in line with NVQ standards and helps staff undertake and successfully complete the NVQ process (i.e. completing various units, portfolio creation etc)
20. Monitors and updates the company ?Frog? LMS platform.
21. Ensures tasks are being completed by employees that have at the appropriate competency level (i.e. correct level of authority)
22. Create assessments based on the developed material relevant to the subjected undertaken by the individual.
23. Develop, monitor, create and update training paperwork and competency papers relevant to the material /task being taught.
24. Update CMS systems and procedures with prior consent from your direct line manger
25. Create practical sessions that demonstrate the individual?s competency to complete the tasks required.
26. Inspire, motivate and raise aspirations through your enthusiasm and knowledge to develop skills and support achievement
27. Foster and maintain a positive working relationship in which learners feel safe, valued, empowered, and respected
28. Value and promote social and cultural diversity and equality of opportunity
29. Ensure good learner and employer understanding of the programmes structure, including the purpose, requirements and processes of assessment, expectations and timelines through a thorough induction and regular communication
30. Identify learner objectives, motivation and any requirements relevant to the training and assessment needs through a thorough initial assessment, including English, maths and technology skills (where required)
31. Review and recognise previous learning and achievements, evaluating these against relevant objectives and requirements
32. Ensure accurate and timely information and advice is given, throughout the programme, to learners and employers about:

• The most suitable learning aims and options
• Additional learning and development opportunities
• Expected completion
• Next steps

1. Plan and facilitate the learning and training using a variety of strategies and resources, including technology, to motivate, challenge, develop independent and collaborative skills that are relevant to the programme, employer, learner interests, needs and ability
2. Agree and prioritise training and learning needs and develop an individual learning plan with targets and dates for achievement

• Working in collaboration with colleagues to bring about Service improvements

1. Maintain high professional standards with learners, employers and colleagues, acting as an ambassador for skills, learning and development
2. Ensure all communication is professional and timely
3. Promote and uphold the principles, policies and procedures of Mellors Group, and all relevant statutory requirements, including the Equality Act, the Health and Safety at Work Act, Data Protection Act and Safeguarding.
4. Reports to the Training Manager.
5. Reports any non-compliance issues to direct line manger
6. Meets KPI?s set by the company and the client (applicable to role/duties)

Keyskills :