European, Luxury and super Hyper Cars experience required
Forecasts goals and objectives for the department and strives to meet them.
To distribute the daily appointments to the appropriate member of staff in a fair and efficient manner.
To assign the duties of the Foreman and quality tester on a daily basis to ensure they are efficiently utilised.
To ensure the booking system is kept constantly updated with the vehicle progress.
To ensure consistent communication and updates to the service reception on the vehicle status.
To ensure constant communication with the spare parts department for pending parts and pre picked parts.
To update the daily department?reports
To ensure all relevant technical trends are communicated to the Workshop manager for processing.
The job holder is required to inform the Workshop Manager of any highly technical faults that may need assistance to repair.
To coordinate?the Quality Tester to assigns jobs to ensure the timely completion of the customer vehicles
To monitor return work and identify possible trends with repairs and report all findings to the Workshop manager
To Compile and submit the Quality control report and submit to the workshop manager on a weekly basis.
Report all equipment failures for immediate repairs to the Workshop Manager
Ensure the workshop and workshop equipment is kept to a high standard and cleanliness at all times.
To ensure the department SOP are adhered to at all times
To monitor the department CSI achievement and implement corrective measures where needed to achieve the department CSI target.
Identify department training needs and coordinate with the workshop manager to implement individual training plans for each employee inclusive of a department training records.
