Responsible for the overall store management and enhancement of all critical elements
Plan weekly roster, assign daily task
Conducting daily huddles, using role plays and tracking performance.
Training & overseeing new staff induction and assessing the learnings Providing structured feedback to the Management on opportunities for continuous improvement.
Ensuring adequate stock levels, minimizing stock out situations.
Ensure products are displayed as per the brand guidelines.
Ensure POS & other equipments are in working conditions
Collaborate with merchandising, Marketing & finance team
Ensuring high levels of customer?s satisfaction through excellent service.
Proactively resolve customer complaints.
Ensuring growth, higher sales conversions, improving consistently on other store performance Acquiring In-depth product knowledge of brands, optical and a good knowledge level of competing brands.
Leading by example reflecting the values of the brand, integrity, and discipline.
Adhering to operational standards & Company policies.
Reduce inventory shrinkage by minimizing loss.
Health & Safety at work place
Ensure disinfection & cleaning of the entire shop floor /store after 24 hours
Monitoring health and safety risks and hazards in the workplace
Ensure all staff are well aware of on how to minimize or ultimately avoid risks and hazards in the workplace.
Ensure all staff are well trained on fire & fighting process
Ensure fire extinguisher serviced regularly by authorized vendor
Ensure Emergency contact details are available in the store
