Sr. Portal and Communication Specialist

Job Description

Group Overview: Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.alfanar is involved in: ? Electrical, Electromechanical and Civil Engineering Construction ? Manufacturing and Marketing Electrical Construction Products ? Allied Engineering ServicesOur Main Divisions: ? alfanar electric ? alfanar Construction ? alfanar Building SystemsJob PurposeThis position exists manage and execute all Portal activities tasks efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments within wider scope.Functional ResponsibilitiesPortal Roadmap Initiatives:

• Continuously initiate and coordinate with the business and management to exchange Ideas and suggestions in line with company and end user interests of portal activities.
• Manage the process of implementing and enhancing current / new initiatives in line with Support Services and Communication Committees.
• Submit periodic reports about the portal planned activities, obstacles, deviation?etc., and follow up to find appropriate solutions.

Portal Activation and Deployment:

• Communicate and activate current / new features of portal usage through creating manuals, guidelines.
• Ensure the deployment of portal services to make sure that end user has the knowledge to navigate them.

Portal Structure and Display:

• Ensure the portal structure is well designed and grouped to be user friendly and easily accessible.
• Communicate with the concerned departments to continuously enhance the display of the Portal and keep it up to date with the new Portal visualization techniques.

Portal Content Management:

• Coordinate with portal owners to make sure that the posted content is up to date and consistent
• Ensure that posts / documents are subject to the company policies and procedures.
• Ensure that posted contend is in line with security system and authorization access management.

Portal Awareness and Tips:

• Ensure that end user is always aware of the existing of new portal services / capabilities / features to maximize the benefits and usage of the portal.
• Continuously update the end user with of random tips about the portal activities

Portal Quality Services:

• Ensure that all portal services and features are working properly and smoothly.
• Coordinate and follow up with the concerned departments to resolve any technical issue that would affect the Portal services and features
• Conduct surveys regularly to enhance the Portal activities.

General ResponsibilitiesHR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Experience5 to 10 YearsQualificationBachelor in Markting & Communication or Any relevant fieldSkillsAdaptabilityCommunicationCreativityInitiativeMS OfficeMulti-TaskingProject ManagementResearch AnlaysisTeamworkTime ManagementWell OrganizedWork under pressurCustomer Relationship MarketingMarketing ConceptsWeb Marketing

Keyskills :