Job Location | Riyadh, Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | IT Services |
Functional Area | Not Mentioned |
Key Responsibilities:? Acts as a technical expert across multiple engagements to guide customers, partners, and internal team members to define and deliver successful customer solutions.? Provides a breadth of knowledge across multiple workflows.? Develops strong relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.? Translates business objectives to outcomes into a customer roadmap.? Analyzes and translates business information and technical requirements into an architectural blueprint to achieve complex business objectives.? Engages with the customer?s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer?s core applications.? Establishes and manages technical governance, and an effective delivery operating model and governance.? Ensures instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.? Supports the Workflow team with sales effort by scoping and estimating the engagement and change orders.? Serves as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform.? Support Impact Squad to execute against Impact Fundamental activities, depending on Impact package
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