Responsible for providing technical assistance and support to our clients using Microsoft Dynamics CRM.
Resolving customer queries, and ensuring smooth operations and user satisfaction with the CRM system.
B. Accountabilities:
Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM.
Write, code, test, and analyze software programs and applications, including research, design, documentation, and modification of software applications throughout the production life cycle.
Integrate Dynamics 365 with other systems and data sources.
Experience developing and designing technical solutions such as custom development for Dynamics 365 Customer Engagement or Dynamics CRM (Jscript, C# plugins, web development, systems integration).
Experience in enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, as well as options such as ETL.( Inbound and outbound API integrations).
Provide support in End to end implementation of projects.
