| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Soft Services Manager |
| Functional Area | Not Mentioned |
Roles & ResponsibilitiesROLE PURPOSELead all soft services across Wa'ad Al Shamal and Jalamid ? janitorial, landscaping, pest control, waste management, laundry, and housekeeping ? ensuring service quality, safety, cost control, contractor performance, and end-user satisfaction across Maaden North.KEY RESPONSIBILITIESLead daily soft services operations across offices, accommodation, camps, and external areas.Manage contractors against contracts, SOW, SLAs, KPIs, HSE requirements, and Maaden expectations.Conduct site inspections, document gaps, and drive timely corrective actions.Ensure all service requests are managed and closed through CAFM, MyFM, or the approved FM system.Validate additional service requests: scope, manpower, materials, cost, and approvals.Coordinate with FM, HR, EHSS, Operations, Housing, Procurement, and Security for smooth delivery.Lead continuous improvement in hygiene, workplace appearance, and employee experience.Prepare weekly and monthly performance reports covering KPIs, risks, costs, and action plans.Desired Candidate ProfileBachelor degree in Facility Management, Business Administration, Engineering, or Hospitality.10+ years in FM or soft services, including 5+ years in a supervisory or managerial role.Experience in industrial, mining, camps, or large multi-site operations is highly preferred.Strong knowledge of janitorial, landscaping, pest control, waste, laundry, and housekeeping standards.Solid grasp of contract management, SLA/KPI monitoring, cost control, and service governance.Familiarity with CAFM, CMMS, MyFM, or similar systems; strong HSE and permit-to-work awareness.Ability to work with Arabic- and English-speaking stakeholders; English proficiency (IELTS 5.0 or equivalent).
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