The SOC manager oversees the activity of the SOC team, including hiring, training, and assessing staff.
Supervise the security team, provide technical guidance, and manage financial activities.
Additional responsibilities include creating processes, assessing incident reports, and developing and implementing crisis communication plans.
Create compliance reports, support the audit process, measure SOC performance metrics, and report on security operations to business leaders.
Minimum 5 years Security leadership, with experience building long-term career development plans for team members at all levels.
Exceptional operational rigor with extensive real-world experience in ITIL methodologies and frameworks for IT operations.
Experience in designing, implementing and measuring relevant security and technology management critical success factors, key performance indicators, and metrics.
Ability to create shift schedules to ensure 24x7 coverage by support personnel