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Senior Support Engineer - Routing & Switching

1.00 to 10.00 Years   Riyadh, Saudi Arabia   23 Aug, 2024
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Provide expert-level technical support for Routing & Switching infrastructure, including configuration, troubleshooting, and performance tuning.
  • Manage and maintain network systems, ensuring optimal performance and reliability.
  • Troubleshoot and resolve complex network issues, providing root cause analysis and implementing effective solutions.
  • Collaborate with network architects and other IT teams to design and implement network upgrades, expansions, and enhancements.
  • Monitor network performance, identify potential issues, and take proactive measures to prevent disruptions.
  • Document network configurations, changes, and troubleshooting procedures to ensure accurate and up-to-date records.
  • Mentor and guide junior network engineers, sharing knowledge and best practices.
  • Participate in on-call rotation for after-hours support and respond to network emergencies.
  • Stay current with the latest advancements in Routing & Switching technologies and recommend improvements to the existing network infrastructure.
  • Support the deployment of new network services and solutions, ensuring seamless integration with existing systems.

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