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Senior ServiceNow Business Analyst

1.00 to 10.00 Years   Riyadh, Saudi Arabia   19 Nov, 2024
Linking Humans
1 to 9 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
Salary$5,000 - $6,000
IndustrySoftware Development
Functional AreaNot Mentioned

Job Description

Linking Humans, a specialist ServiceNow recruitment agency, is hiring on behalf of our client. Our client is a leading ServiceNow Partner with a huge presence in the Middle East.. They are seeking a Senior ServiceNow Business Analyst to come and play a key role in delivering innovative outcomes for their clients.Responsibilities

  • Requirements Gathering: Collaborate with stakeholders to gather, document, and analyse business requirements. Facilitate interviews, workshops, and surveys to ensure a
thorough understanding of objectives and challenges.
  • Documentation: Create clear and detailed requirement documents, including functional and non-functional specifications, use cases, and Agile user stories.
  • Analysis: Design and refine System Development Life Cycle (SDLC) processes and analyse data to support informed decision-making and improvements.
  • Technical Collaboration: Bridge the gap between client business needs and technical development teams, ensuring alignment on solutions.
  • Stakeholder Communication: Act as a liaison, translating complex requirements into actionable insights for technical and non-technical stakeholders alike.
  • Quality Assurance: Support testing and validation activities to ensure project deliverables meet client expectations.
  • Risk Management: Identify potential risks related to scope, timelines, and resources, and develop effective mitigation strategies.
  • Project Support: Maintain project documentation, including plans, updates, and reports, to keep stakeholders informed.
  • Training & Support: Provide client training and one-on-one guidance to support the successful adoption of solutions.

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