Senior HR Officer

Job Description

Job SummaryThe HR officer will be responsible for providing a full range of HR services to a designated group of employees in accordance with relevant policies and procedures.Maior Duties and Responsibilities

• Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC hospitals and clinics.
• Ensures the full range of personnel operations services and actions are carried out in an efficient and timely manner.
• Update and manage employee master data in system. Ensure the Transfers, promotions and employee contract changes are done as per CARE policy.
• Manage attendance and leave data of employees.
• Process annual vacation arrangements like vacation salary, Travel Ticket etc.
• Ensure validity of employee resident permits and passports.
• Prepare various letters and certificate related to employees.
• Prepare various HR reports like Head count, turnover, Localization, New hire etc.
• Ensure employee safety welfare, wellness and health.
• Answering employee questions and addressing employee concerns with company.
• Handling of disciplinary investigations, hearings, appeals and grievances.
• Ongoing review and enhancement of Company HR Policies and Procedures.
• Ensure the confidentiality of all HR matters across CARE
• Prepares recruitment request forms, ensuring accurate coordination of recruitment criteria and salary/benefit information.
• Liaises with recruitment section regarding recruitment of staff, new hires, and transfer of sponsorship requirements.
• Meets and greets new employee, processes paperwork related to contracted employees and rotating physicians from other hospitals.
• Creates and maintains comprehensive and accurate files for each employee as per Labor Law, JCIA/CBAHI and company requirements.
• Ensures that access to such files is limited to authorized personnel.
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• Receives and responds to inquiries relating to personnel operations services issues as directed by the Head of Personnel Operations.
• Maintains establishment control records for each department, ensuring that staffing levels remain within the approved limits.
• Performs typing, clerical tasks and other related activities.
• Meets current objectives and positions the organization for future growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
• Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
• Follows all facility guidelines outlining standards of attendance and punctuality.
• Responsible for reporting to and completing work at assigned times.
• Perform additional tasks and duties as assigned by Superiors
• Reportinq to
• Business Unit ? HR Manager
• Supervises
• None
• Qualifications:
• A minimum of:
• University degree in Business / Public Administration.
• Worked for at least three (3) years in Human Resources field in a service industry.
• Excellent interpersonal communication skills, fluent in both verbal and written English.
• Good knowledge of Microsoft Excel and Word as well as computerized accounting applications.

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