Acts as professional team member and builds strong liaison with end users for troubleshooting: Investigates, analyses, and resolves SAP issues in day to day operations.
Provides functional expertise, guidance, and instruction on SAP module during new implementation, regular maintenance etc as and when required.
Perform required configurations/ modifications to satisfy company needs.
Builds and maintains strong relationships and carry on required activities with third parties like SAP & support providers.
Assists in internal activities - hotline, remote consulting, prepares training materials, educates internal users.
Collaborates with others to carry out assigned duties in a self-sufficient and independent way.
