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Sales Operations Specialist

1.00 to 3.00 Years   Riyadh, Saudi Arabia   21 Aug, 2021
Logicom Distribution
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Overview The Sales Operations /Order Support Executive is responsible for actively following up on all orders placed to ensure accurate acknowledgements and prompt order shipment information. Perform on-going effective and courteous communication with our internal team.Job Responsibilites ?

  • Review and edit orders if necessary for errors, discrepancies or omission of information.
  • Monitor order status (Shipping, Booking, and Confirmation).
  • Communicate with Account Coordinator and/or Sales regarding corrections and clarifications requiring their input.
  • Provide Receiving PO/SO numbers for all incoming orders to operations and sales team.
  • Visits the company?s warehouse on a bi-weekly or weekly basis and manages the shelfs in cooperation with warehouse staff.
  • Responsible for verification of all orders; ensuring orders are received and shipping on time.
  • Ensure status on all open orders is monitored on a regular basis via the system dashboard.
  • Confirm all acknowledgements daily.
  • Upon input from Sales, manage the whole process of new products? as well as Maintenance Renewals? Quote Requests and Approvals, Contract Preparation and Submission, Collection of Signed Contracts and Order Booking.
  • Continuously monitor maintenance expiration dates of existing contracts and proactively inform Sales and prepare all processes and paperwork for required upcoming renewals.
  • Maintain contract and revenue archiving and reporting.
  • Collaborate with internal clients to drive the coordination of the fiscal year planning, quota setting, budgeting, forecasting and business readiness processes.
  • Collaborate to provide revenue support, including: pipeline analysis, tracking operating expense and headcount, assisting with transaction processing, etc.
  • Enhance and maintain a core set of standard reports that meet the needs of the business.
  • Produce regular reports to an agreed frequency.
  • Drive the enhancement of data quality and integrity as appropriate.

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