Greet and welcome guests as they arrive at the restaurant.
Manage the reservation book and communicate with guests to confirm reservations and ensure accurate seating arrangements.
Maintain a clean and organized dining area, including setting and resetting tables and coordinating with the restaurant staff to ensure prompt service.
Provide exceptional customer service by anticipating guests needs and responding to requests in a timely and professional manner.
Address any guest complaints or issues and escalate to management as needed.
Manage the waiting list during peak dining hours and coordinate with the restaurant staff to ensure guests are seated as quickly and efficiently as possible.
Stay up-to-date with the restaurants menu and specials to provide accurate information to guests.
Work with the restaurant staff to ensure guests have an enjoyable dining experience and coordinate special requests, such as birthdays or anniversaries.
