To manage project scoping, business cases approval, project planning, risk management, quality control, implementation and post implementation review
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To liaise with external vendors in sourcing, selection and implementation of software products;
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Coordinate, monitor and provide leadership to business and project teams throughout the program lifecycle to complete program/projects according to plan within budget controls and defined quality standards.
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To provide leadership and to manage performance of project resources including internal and external parties who are involved in the execution of the projects
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To analyze and manage the impacts, interfaces and inter-dependencies of different projects; and
To solve business and technical problems and propose alternatives or solutions.ÿ
Work with stakeholders and other subject matter experts to assess current capabilities, understand requirements, and apply technical background / understanding in the development of project documents.
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Work with the business to design effective processes; identify and define detailed product requirements and use cases.
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Ensure technical design and delivery meet business/operational needs based on defined requirements.
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Participate and/or drive User Acceptance Testing (UAT), partner/3rd party integration testing, and production validation
Manage internal and external service providers, collaborate with stakeholders across multiple geographies.ÿDevelop and maintain a strategic network across the organization which can be utilized to successfully drive projects.
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To ensure compliance with IT related governance, including but not limited to IT Security & IT standards & policies.
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Adhere to existing processes / standards of the bank?s Project Life Cycle, including the system development life cycle (SDLC) and project /Program management methodology, business technology architecture, risk and production capacity guidelines and escalate issues as required.
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Communicate project status and provide timely escalation of issues to management and other Project Delivery Managers.
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Assist in the identification of opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience.
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Partner with team members to develop effective resolutions to project issues and conflicts.
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Work in a senior role and coach, mentor and motivate new project team members, and contractors, and influence them to take positive action and accountability for their assigned work.
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Prioritize and manage own workload and team?s workload in order to deliver quality results and meet timelines.
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Building and improving process and technology platforms for effective delivery of the propositions.
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Exercise the responsibility and authority to take steps to ensure the successful execution and delivery of program.
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Responsible for all program aspects including stakeholder, communication, benefit management and transferring value to operations from end to end.
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Any other mission critical task for the bank assigned by head of the project delivery.
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Responsible for ensuring that the KPI and SLA as set out for the program & service is adhered too
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Lead and counsel business and IT on vendor governance by improving existing service and performance; enhancing operational stability; contributing to cost savings; and driving revenue opportunities by consistently practicing Vendor Management disciplines including: performance management, relationship management, financial management and contract administration.
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Understanding of the significance of IT infrastructure and/or Application change in a large financial services environment and familiarity with technology strategy and architectural concepts for technology direction.
ÿQUALIFICATIONS:
Master or bachelors degree in business administration, Finance, Industrial Engineer, or IT.
PMP is a must, PgMP is preferred.
ÿEXPERIENCE:
10 years? strong record of accomplishment with hands on Portfolio/ Program ? Project / Delivery management. Running complex multi-million programs in banking services
Clear experience in transformation programs that involved significant cost reduction/simplification/IT rationalization/process rationalization
Ideally experience in Agile transformation in banking
Highly experienced in customer management, relationship management, multi-partner relationships, multi geography engagements
Excellent stakeholder management skills and the ability to influence, negotiation, establish credibility and work with gravitas
Possess excellent communication skills and demonstrates proven capability to build relationships at all levels. Speaking and writing both Arabic and English at a professional level
SKILLS:
Experience deploying large scale banking projects/programs.
Highly driven individual is needed.
Ability to facilitate relations between business partners.
Knowledge of bank and program / project methodologies.
Knowledge of tools (e.g., MS Office, Project, Visio) within own area.
Knowledge and understanding of businesses supported.
Ability to Manage / Lead a project team.
SME in domains related to his assigned programs portfolio
