Planning and Scheduling Optimization (PSO) Senior Consultant

Job Description

Company DescriptionIFS delivers award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters?at the Moment of Service?.At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.Were looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.Important NotesThis posting is for a Planning and Schedule Optimization (PSO)Consultant that has extensive experience in implementing Service Managementsoftware.Although this opportunity is posted for Riyadh, KSA, candidates from elsewherein Saudi Arabia,the UAE andOman may alsobe considered.The Senior PSO Consultant will bridge the gap between the Customer?s business requirements and the application. The Consultant has competence to advise and guide the Customer, listen and dare to challenge in order to understand the Customer?s real needs and advise the Customer in their usage of their IFS Products. Engaged by the Customer or Partner as a subject matter expert (SME) in a specific area and offers their expertise to colleagues, Partners and the Customer.The Senior Consultant enjoys the challenge of creating and communicating well thought-through practical solutions that form the basis for successful implementations, and ultimately lead to highly referenceable Customers and make the Customer more efficient and successful.To be successful in the role, you will have a background of successful project implementations and enjoy being the key functional expert in the project scheduling and optimization. You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of core IFS business solutions.Responsibilities include:

• Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
• Understanding the customer?s business, industry and local field service management drivers, practices and policies.
• Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
• Seeking opportunities to increase customer satisfaction and deepen customer relationships.
• Understanding customer business needs and guiding them in the most effective usage of IFS Products.
• Leading and owning the solution definition and scope for the PSO portion of the IFS Solution.
• Identifying and bridging the gap between the customer?s business requirements and IFS Products.
• Conducting customer training sessions and workshops.
• Guiding and assisting the customer with testing and Go Live cut-over strategies.
• Keeping up to date with regulatory and compliance requirements of theService Management domain in the key focus industries.
• Managing, coaching and mentoring IFS colleagues.
• Ability towork and communicate at theExecutive level
• Contributing to the continuous improvement of existing IFS products, processes and methodology.

QualificationsEssential Qualifications

• 5 years experience delivering Planning and Scheduling Optimization ERP/IT Solutions in a similar role.
• An academic background with a Bachelor or Master?s Degree in Engineering, Business, Information Technology or equivalent
• Proven ability to lead and influence teams, colleagues, customers and partners.
• Ability to articulate and critically evaluate customer-specific business needs and solutions in a customer facing role.
• Expertise in business process mapping and deployment.
• Strong problem-solving ability, analytical skills and strategic thinking.
• Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
• Excellent communication and presentation skills at the executive level.
• Ability to work independently and within a team setting.
• Fluent in English and local language, both oral and written.
• Ability to travel nationally and internationally.

DesirableQualifications

• Experience in leading the implementation of IFS Planning and Schedule Optimization (PSO) Solutions.
• Fluency in Arabic both spoken and written.
• Knowledge and record of IFS products implementation.
• Industry-specific knowledge from target industries.

Additional InformationKey Competencies

• Teamwork, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility.
• Solid understanding of local business policies and practices.
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values

Keyskills :