Learn, demonstrate and achieve results through delivering excellent quality, service and facilities management.
Ensure that each customers visit to the restaurant meets or exceeds the customers expectations of quality service, cleanliness, and value after managing customer complaints.
Ensure that the total customer satisfaction resulting in comparable sales and transaction count growth.
Ensure that a bottom line profit that is appropriate for the restaurants sales level and follow-up continuously on procedures that support sales-building promotions during the shift.
Ensure that staff is motivated and productive and are able to meet or exceed each customers expectations by training them on crew stations.
Know and ensure that appropriate and fair business, personnel practices, labor laws, health safety and environment procedures are followed within the law and consistent with the company policies and procedures.
Respond to changes in volume patterns and promotional activities by planning and making adjustments as needed to ensure operational standards are maintained.
Control labor, waste, cash and yields while managing shifts including costs of day-to-day shift management, assigned daily paperwork, inventories, cash sheets, drawer counts, and deposits.
Perform daily basic equipment checks, and making minor temperature and time adjustments.
Assist Management Team to ensure employee welfare requirements being met (Housing, Medical, Transportation etc.,)
