Manager - Sales Training

Job Description

To maximize sales department effectiveness by determining and solving sales representative and sales manager training needs.

• Design and implement Sales & International Operations Training department?s strategy and roadmap in alignment with the Sales & International Operations Training strategy
• Establish Sales & International Operations Training department?s plans and provide input to Sales & International Operations Training division?s goals that support its overall strategic plans
• Collaborate with other Directors to identify Sales & International Operations Training department?s required initiatives to meet future business demands
• Manage and drive the achievement of Sales & International Operations Training department?s strategy, objectives and KPIs within the accountabilities of the department
• Prepare and present regular reports on the department?s progress and outputs to be shared with relevant stakeholders in line with reporting requirements
• Manage Sales & International Operations Training department?s budgeting cycle and provide input to the budgeting process
• Manage Sales & International Operations Training department effectively within budget, and report accurately on progress made and challenges encountered
• Formulate initiatives that result in positive financial impact for Sales & International Operations Training department and mitigate financial and operational risks
• Accomplishes sales training human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieve sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change
• Meet sales training financial objectives by forecasting sales training requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Determine training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness
• Develop job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems
• Develop managerial results by orienting new managers; conducting management training programs; providing learning resources; coaching individual managers
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish sales training and organization mission by completing related results as needed

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