| Job Location | Riyadh, Saudi Arabia |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Airlines/Aviation |
| Functional Area | Not Mentioned |
????????? Monitor the performance of the frequent flyer program????????? Oversee program internal projects and their completion in a timely manner????????? Review of analysis / recommendation sent by the Loyalty sent by loyalty analytics and loyalty manager.????????? Review and approval of the final product as prepared by the loyalty department.????????? Review and approval of the master visual for carrying out onward marketing activities.????????? Review? targeted and segmented campaigns for member engagement and retention????????? Review Campaigns for acquisition????????? Develop goals & strategies to ensure that the Loyalty department is fully focused on achieving objectives????????? Take necessary action in relation to any issues identified during quality assurance Process of customer care service.????????? Review and signoff log report on a weekly basis for changes made by different users.????????? Review monthly and quarterly and annually analytics report to better asses future program developments.????????? Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow of the Staffing Services? Section????????? Provide coaching and feedback to team members????????? Plan, manage and review individual performance and provide regular feedback, developing opportunities and coaching, taking prompt action where necessary????????? Ensure Loyalty ?development? complies with Flynas policies and processes, practices and systems, and maintain Flynas high standard of work and work ethic.*Experience:7 years of overall experience with at least 2 years in loyalty.
Keyskills :
Loyalty Marketing Loyalty Programs
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