Loyalty And Retention Account Manager

2.00 to 3.00 Years Riyadh, Saudi Arabia 10 Aug, 2022

Job Location	Riyadh, Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Software Development; Training & Education Center; IT Services
Functional Area	Not Mentioned

Drive renewals by engaging customers to increase usage and adoption of our software.
Identify and nurture opportunities that result in client expansion.
Support a portfolio of clients to help ensure the adoption and expansion
Monitor and improve overall customer health through data analysis of product use, support inquiries, NPS scoring, and other health criteria.
Conduct Customer Account Optimization Meetings and QBRs with clients.
Develop and implement programs and services that provide continued value to our customers.
Foster positive relationships with our clients as their primary point of contact.
Ensure our clients maximize their ROI.
Become a product expert. Provide the right solution to meet customer needs.

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