| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Job PurposeRespond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues.Duties and Responsibilities Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients computers via remote access. Traveling to clients office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.Qualifications & Requirements : Bachelor?s degree in computer science or any related field. +3years of experience in IT Roles MCSE or MCITP ,CCNA CCNP Professional certificates in related systems
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