To represent UCIC to customers in allocated business sectors.
To maintain correct and regular contact with customers.
To achieve the best possible deals.
To act promptly on customer complaints.
To keep a watch on competitor?s activities and report to RSM.
To prepare a visit report following each customer meeting outlining their future requirements and other needs.
To monitor competitors? prices.
To be ahead of competitors in contacting new customers.
To ensure that the market potential of each customer is maximized.
To advise RSM on the best way of maximizing sales.
To advise customers regarding UCIC advanced packaging developments.
To follow-up from enquiry to delivery of goods then ensure prompt payments on due dates.
To monitor order patterns for each customer.
To attend regular sales meetings and ageing balance meetings then respond quickly to the actions initiated. All sales delegates should ensure to collect overdue and due amounts from their respective customers as per the agreed payment terms.
To follow up with late paying customers. Customers should pay via cheque or bank transfer To report cash collections to RSM To distribute monthly statements of accounts to each customer.
