| Job Location | Riyadh, Saudi Arabia |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Industrial Production |
| Functional Area | Not Mentioned |
The IT Manager is responsible for overseeing the day-to-day operations of the IT department, ensuring the efficient delivery of IT services and support. This role involves managing a team of IT professionals, implementing technology solutions, and collaborating with other departments to align IT initiatives with business goals.? Lead and manage a team of IT professionals, providing guidance, coaching, and support.? Ensure the stability, security, and optimal performance of the organizations IT infrastructure.? Oversee the installation, configuration, and maintenance of hardware, software, and network systems.? Coordinate with vendors and procurement department for the procurement of IT supplies and equipment.? Create user guides and documentation to assist end-users with common technical tasks.? Provide technical support to end-users, addressing hardware and software issues promptly.? Ability to collaborate with non-technical stakeholders and effectively communicate IT concepts.? Prioritizing the delivery of IT services that meet the needs and expectations of end-users.? Identify problematic areas and implement strategic solutions in time.? Oversee resolution of escalated support tickets and prioritize tasks based on business impact.? Implement and enforce security measures to protect the organizations data and information assets.? Stay informed about cybersecurity threats and implement best practices to mitigate risks.? Communicate and train employees on IT policies and best practices.
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