communicate with business stakeholders to deliver the organization?s ERP strategy to get their buy-in.
˙Analyze current ERP system to pinpoint strengths and weaknesses, and recommend improvement/optimization plans.
˙supervise applications development / support team(s) using measurable KPI?s, provide mentorship to ensure continuous skills development, performance enhancements.
˙Develop standard playbooks for ERP applications support team to ensure smooth and timely service delivery to business users.
˙completion by assigning tasks, setting deadlines and monitoring progress.
Conduct regular meetings with project stakeholders and provide progress updates to the direct manager.
Prepare and present documents required by stakeholders limited to progress reports, presentations, and technical/non-technical project documentation.
Ensures security, backup and business continuity plans related to ERP system are in-place and executed as planned.
