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IT Manager with Ecommerce Experience

5.00 to 10.00 Years   Riyadh, Saudi Arabia   22 Apr, 2021
Confidential Company
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryInternet & E-commerce
Functional AreaNot Mentioned

Job Description

Scope (Summary Role): Supervise Information Technology (IT) Department, manages computer systems and software oversees equipment purchasing and installation, and maintains computer networks and connectivity. Key Accountabilities:

  • Coordinates IT support, training, and orientation for new technology users
  • ???Ensures efficient and effective technology and Internet access for a group of users
  • ???Organize troubleshooting or repair when necessary for IT equipment
  • ???Oversees information security and maintains network and user security through hardware or software installation or through education
  • ????Implements an IT budget for the organization as a whole or for specific departments
  • ????Tracks inventory and status for hardware and software throughout an organization
  • ????Establishes relationships with technology vendors
  • ????Advises about organisation?s IT equipment, networking, and connectivity needs and purchases products, parts, and services as necessary
  • ????Supervises IT department staff, including setting schedules, implementing training, and assessing performance
  • ????Manages a team of specialists in support, installation, networks, and purchase
  • ????Works with HR Department to identify staffing needs and participates in the hiring process
  • ????Develops emergency plans for equipment, power, or security failure to preserve technology and data
  • ????Researches and stays up to date regarding new IT equipment and solutions
  • ????Attends trade exhibitions and workshops to keep abreast of new developments
  • ????Develop and maintain information technology plans which outline project status individual tasks, milestones, completion estimates, and resource allocation.
  • ????Coordinate contractors and service delivery for payments Inspect projects for quality assurance.
  • ????Ensure customer satisfaction through post-project debrief with clients.
  • ????Document all estimates, project statuses, and project completion paperwork
  • ????Work with technical team to brainstorm new test ideas for technical projects
  • ????Running regular checks on a network and data security
  • ????Identifying and acting on opportunities to improve and update software and systems
  • ????Developing and implementing IT policy and best practice guides for the organization
  • ????Leading IT projects, Include the design and deployment of IT systems
  • ????Monitoring performance of an information technology system to determine cost and productivity level, and to make recommendations for improving the IT infrastructure
  • ????Assessing vendors and developing test strategies for new hardware and software
  • ????Managing the E-commerce Platform.
  • ????Monthly Business Review with the Internet Service providers for a timely resolution of all Internet Outages, SLA adherence, and other Internet-related issues.
  • ???Experience working in a Service Excellence role, whereby the main function was to ensure network, security, and server configurations were to standard and the best practices were being implemented.

Keyskills :

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