IT Manager

Job Description

Location: Riyadh, KSA Grade: S3 * Oversee all help desk activities. * Build and maintain vendor relationships and manages the purchase of hardware and software products * Manage the purchasing of key software, hardware and other IT supplies * Ensure that company assets are maintained responsibly. * Act as final level of escalation for problem resolution. * Adhere to company HSSE, compliance and sustainability corporate policies * Support senior manager?s financial decision by providing technical facilitation. * Coordinate with station accounting and management for setting proper IT budgets in alignment with set corporate IT budget guidelines for that year. * Obtaining competitive prices from suppliers, to ensure reducing cost * Purchase Order approvals and need assessment. Job Responsibilities: * Managing the Saudi National Data Center (Networking, Telephony, Storage, Servers) * Ensure business continuity by maintaining IT systems availability. * Understanding customer?s business needs. * Evaluating user needs and system functionality and ensuring that IT facilities meet these needs. * Planning and managing special projects in the station * Manage relationship with strategic corporate clients, providing all necessary consultancy for up to date technologies and methods to assure their online business sustainability and growth. * Respond/act on upper-management direction. * Keep IT users (business units) well informed about any IT related changes and their impacts. * Reporting any information that might impact company image and brand * Manage relationships with local IT suppliers in coordination with local procurement team. * Help team members and colleagues understanding the system workflow. * Setting objectives and KPI?s for direct reports and conduct annual performance review * Self-development and skill improvement * Offering users appropriate support and advice. * Coach, mentor, motivate and supervise team members * Keep IT team well informed of changes within the organization. * Hire, train, coach and develop direct report. * Mentoring and training new IT support staff. * Support continues improvement for IT solutions. * Lead and/or Manage local IT projects within station. * Researches possible solutions for various local IT issues which may arise. * Handling special projects and process automation. * Researching and installing new systems. * Guaranteeing the smooth running of all systems and active integrations * Managing crisis situations, which may involve complex technical hardware or software problems. * Provide quality checks for finalized automation initiatives. * Initiate and implement improvements in all areas of IT responsibility. * Manage all IT related projects and ensure their followed up on and implemented in a timely manner. * Effectively communicate relevant IT-related information to superiors. * Provide users with appropriate support and advice. * Assist in the planning and implementation of changes in the network infrastructure * Ensure the smooth running of all IT systems * Work with business units in drafting requirements and the means of implementing any related changes * Continuously improve efficiency and effectiveness of systems used. Job Requirements (Experience and education): *Saudi National. *Bachelor?s Degree in Computer Engineering or in Computer Science or any other related field. *5+ years of experince in IT Management role

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