| Job Location | Riyadh, Saudi Arabia |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Installation & Technical Services |
| Functional Area | Not Mentioned |
As a senior systems engineer, you will be responsible modernizing IT environment by identifying problems, evaluating options, designing solutions and executing on deployment of best practices based infrastructure across a broad set of on-premises and cloud based Microsoft technologies. You will also be responsible for tier 3 support for the Microsoft technologies deployed.Responsibilities? Develop, Deliver and Support cost-effective and secure enterprise scale highly available infrastructure on-premises and in the cloud with a focus on automation, supportability, and standards.? Enhance existing unified collaboration platform build on a hybrid Azure AD/Office 365 and on-premises Active Directory environment including Exchange, Teams, OneDrive, and supporting tools.? Provide Technical Tier 3 support for all Microsoft technologies including multiple Azure AD tenants.? Create documentation and standard operating procedures for all build and deployed Solutions/Services.? Proactively identify potential issues with Security, performance, capacity, usability, or supportability and design solutions to continuously improve the Microsoft technologies deployed at IFS.? Collaborate with IT and business teams to deliver new solutions or enhance existing solutions.? Act as senior escalation point for assigned technologies, providing support to other engineering and operations team members.? Understand industry trends and provide input on infrastructure lifecycle and what?s next for Microsoft COE (Center Of Excellence) within IT operations.? Participate in major incident reviews, assisting in the identification of root cause and remediation needed to permanently restore service.? Work parallelly with support and on-going technology projects as assigned.? Provide afterhours support as needed for critical systems (Ex: Maintenance & Escalations) and collaborate with Team members in different time zones)? Assists with other duties as directed by management and achieve goals set to be align with organizational goals.? Be punctual and provide timely status updates for the work task assignments to team lead/Director.
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