| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Broadcast Media Production; Media Production; Video & Film Production |
| Functional Area | Not Mentioned |
Key responsibilities and accountabilities ˙˙˙˙˙˙Administrating Microsoft Intune for device management.˙˙˙˙˙˙End point Management (Autopilot, Intune, Azure AD).˙˙˙˙˙˙Troubleshooting Azure AD/On Prem related issues.˙˙˙˙˙˙Provide first, second line IT & Telecommunication support.˙˙˙˙˙˙Provide first-line support for IT security-related incidents, including responding to alerts and troubleshooting security issues.˙˙˙˙˙˙Report security incidents to the IT Security Manager and assist in incident response and remediation efforts.˙˙˙˙˙˙Assist end-users with security-related inquiries and issues, ensuring compliance with security policies.˙˙˙˙˙˙Ensure that all IT systems and devices adhere to the organization?s security policies and procedures.˙˙˙˙˙˙Supporting desktop, servers, laptops and mobile devices, hardware, and operating systems.˙˙˙˙˙˙Oversee and update assigned support incidents and service requests.˙˙˙˙˙˙Undertake small to medium-sized IT projects as instructed by the IT Manager˙˙˙˙˙˙Diagnose and resolve technical issues˙˙˙˙˙˙Dealing with incoming faults in a professional, courteous manner over the phone and via email˙˙˙˙˙˙Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures˙˙˙˙˙˙Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.
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