| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
DescriptionThe proposed position will be for a member of a managed services technical team, which is responsible for infrastructure, systems, functions and services related issues (operations, 3rd & 2nd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability. Role and Responsibilities:- Requires travelling based on work needs, when not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites.- Designing/Planning Server Farm / Data Center Architecture- Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis, Peer review the change plan and documentation prepared by other colleagues in the team.- Participate and contribute to advanced tasks such as, capacity planning, performance monitoring, provide recommendations for improvement and implement recommendations.- Experience in Windows server operating systems in Datacenter level implementations (2016/2019). -Certifications and working knowledge of Cloud-based technologies is an advantage -Azure/AWS.- Understanding of Datacenter level virtualized solutions based on VMware (SDN, SDS, SDDC).- Knowledge in Backup technologies such as (Veeam, veritas).- Knowledge in Network Attached Storage (NAS) and Storage Area Network (SAN) Administration.- knowledge in Exchange Servers, SCCM is preferred- Good knowledge in HCI technologies- Expert level in Active directory, DNS services, DHCP services.- Resolve incidents and technical tasks within agreed SLAs and quality.- Understanding of Networking fundamentals? IP Addressing & Network topologies.- Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).- Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.- Ability to work deal cross-cultural team and environment.- Communicative, with good time management and prioritization skills.
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