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HPC Technical Consultant

3.00 to 7.00 Years   Riyadh, Saudi Arabia   29 Nov, 2021
Hewlett Packard Enterprise
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Hewlett Packard Enterprise (HPE)?advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.In our Business Unit?HPC, MCS and Hewlett Packard Labs,?we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. Our organization includes High Performance Computing (HPC), Artificial Intelligence (AI), Mission Critical Solutions (MCS), Edgeline, Moonshot and Hewlett Packard Labs.We are currently looking for an HPC Technical consultant. In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers. You?ll be part of a team of HPC experts and will be working under minimal supervision.Role responsibilities:

  • Apply your technical background and knowledge of industry trends to Support and Deliver HPC services. Including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems on a 24 x 7 basis and willing to be on standby and available when needed.
  • Support the pre-sales team in scoping & sizing the HPC services.
  • Manage Day to Day HPE Cray Support and Maintenance activity at a dedicated account site in KSA in the eastern region.
  • Analyze, qualify, troubleshoot and resolve incidents with the right level of autonomy & expertise and coordinate with L2 and L3 Support issues requiring specialized intervention.
  • Collaborate with team members, other internal organizations, customers, and third parties (e.g. DDN, Red Hat, Altair, Nvidia?)
  • Manage the customer relationship, including verbal & written communication
  • Research HPC documentation & complete required training to maintain and develop HPC skills.
  • Learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta as the core technologies to support which will be provided on the job and professional training.

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