| Job Location | Riyadh, Saudi Arabia |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Information Technology |
| Functional Area | Not Mentioned |
- Provide technical assistance and support for incoming queries and issues related to application software, and hardware.- Respond to queries either in person or over the phone.- Respond to email messages for customers seeking help.- Walk customer through problem-solving process.- Follow up with customers to ensure issue has been resolved.- Gain feedback from customers about application usage.- Install and setup computer peripherals for customers.- Run diagnostic programs to resolve problems.- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.- Run reports to determine malfunctions that continue to occur.
Keyskills :
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