Head of Training Services

Job Description

Role Context:KBR has been awarded a support contract by the UK Ministry of Defence (UK MOD). Under the terms of the contract, KBR will provide communications network support and deliver training services in the Kingdom of Saudi Arabia. This is a significant project that expands our portfolio of work with the UK MOD and in the Middle East.??Under the contract, KBR is seeking to recruit staff to deliver:??

• Support in delivering IP Telephony, host applications such as Network Management System, Cable Management Systems and incident management software??
• Operation of Service Desks
• Support to maintain the operational capability of Fixed & Deployable equipment/capabilities.??
• Design & deliver a new Management Information System??
• Technical & English Language Training?
• Built Estate maintenance and upkeep

General: To manage the Telecommunications School whole Management of Training System (MTS), including the four departmental areas of Training Delivery, Technology Enhanced Learning, Training Support and Regional Training.? To continually monitor the effectiveness of the four departmental areas, compliant with the Defence Systems Approach to Training (DSAT, as described in JSP 822) and BS EN ISO 9001:2015 Quality Management Systems.? To deliver a programme of continuous review and improvement for all departmental outputs as outlined in the Scope of Services (SofS) delivered at the Telecommunications School.Specific:? Training Delivery:

• Assure Prime Contractor (PC) higher management that all training obligations outlined within SofS 19-22 are fulfilled in a timely manner
• Assure PC higher management that the annual training requirement is fulfilled
• Assure PC higher management that the contracted annual training schedule is delivered

TELS:

• Assure the strategic approach to technology-enhanced learning within the ?school? and regions in conjunction with the TELS Manager, Military Customer and UK Authority

Training Support

• Assure PC higher management that the TQM and QIP are produced and maintained in accordance with contractual obligations
• Assure the strategic approach to training design and development within the ?school? in conjunction with the Training Support Manager, Military Customer and UK Authority
• Assure the strategic approach to training quality assurance within the ?school? and within the regions in conjunction with the Training Support Manager

Regional Training

• Assure the strategic approach to regional training and OJT within the regions in conjunction with the Deputy Head of Training Services, Military Customer and UK Authority

Reporting

• Deliver management reporting for all training related contractual obligations for SofS 19-22
• Deliver the results of training analysis and evaluation in relation to contractual obligations for SofS 19-22
• Manage the annual appraisal process for the four departmental areas (mentioned above)

Office Administration

• Assure relevant departmental procedures are carried out in accordance with Company

directives?

• Maintain all documentation in line with local Data Protection guidelines
• Deliver statistical reports on performance and compliance with any need for improvement to facilitate the contractual requirements of the SofS 19-22
• Manage the annual appraisal process for the four departmental areas (mentioned above)

Other duties as required by the Deputy Project Director

• Advise all senior stakeholders at the PC organisational level about training delivery, TELS, training support and regional training procedures and how they contribute to achieving transformation objectives and assist long-term planning and change management
• Ensure professional development opportunities are available to staff?
• Ensure staff management procedures are carried out in accordance with Company directives

Provide guidance on company procedures and policies, as requiredLevel of Contact / Communications with others (internally/externally/meetings)Liaise with Scope of Services contract stakeholders as directedInternal

• KBR Telecommunications School departments (High)
• KBR Organisational departments (High)

External

• Regional Signal Corps Training Centres (High)
• UK Authority (High)
• Local Military Customer?s Staff (High)

Meetings

• Meetings as directed (High)

Competences / Standards (Specific Responsibilities)Communications

• Develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations?

Service Improvement

• Work in partnership with others to develop, take forward and evaluate direction, policies and strategies?

Quality

• Develop a culture that improves quality

Health & Safety

• Maintain and develop an environment and culture that improves health, safety and security?

Personal & People Development

• Develop oneself and others in areas of practice

Equality & Diversity

• Develop a culture that promotes equality and values diversity

Keyskills :