| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Business Consultancy Services |
| Functional Area | Not Mentioned |
We are seeking a highly-skilled Genesys Engineer to join our team. In this role, the successful candidate will be responsible for designing, developing, and maintaining the Genesys contact center platform, ensuring that it operates at peak performance while meeting the needs of our customers. The ideal candidate is someone with extensive knowledge of the Genesys platform, who is passionate about developing innovative solutions to complex problems. If you are a Genesys Engineer who is ready to take on a new challenge, we encourage you to apply.ResponsibilitiesDesign, develop, deploy and maintain Genesys applications, including Genesys Voice Platform (GVP), Genesys Intelligent Automation (GIA), and Genesys Voice Portal (GVP) as well as integration with other systemsCollaborate with different teams to plan, design, and implement solutions based on customer requirementsProvide technical support to customers and internal departmentsPerform software updates and patches to the Genesys systemsCreate and maintain technical documentationContinuously seek ways to improve system performance and efficiencyCommunicate effectively with customers and stakeholders regarding project status and updates
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