General Manager Executive Chef Director of Sales a Marketing For Five Star

Job Description

 The General Manager will be responsible for the planning, launching and opening of a new lifestyle and luxury property located in the heart of Downtown Riyadh. The General Manager will effectively lead and manage all aspects of the hotel operations including guest and team member satisfaction, rooms, nightlife, Food & Beverage operations, financial performance, revenue, sales and marketing, and fiscal operations for the property..The Executive Chef has full knowledge and capability of managing the general operations of the kitchen, specialty outlets kitchen including Stewarding. Responsibility includes food preparations that are used for banqueting, conferences, outside events, and catering. Basically ensures the culinary dishes are of high-quality prepared and served to enhance the guest experience. Monitors local competitors and compare their operations with the Food & Beverage Preparation enable to modify and develop a popular menu as needed so they remain effective for the purpose of the restaurants and other establishments. Also performs many administrative tasks including kitchen item requisition, ordering supplies, and maintain the highest professional food quality, hygiene, and sanitation standards.Director of Sales and Marketing Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.Ensure hotel meets or exceeds budgeted goals.Follow and track company cross-sell procedures.Provide the highest quality of service to the customer at all times. Participates in sales calls with members of sales team to acquire new business and/or close on business.Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.Assess additional training needs based on data gathered and interaction with sales team from property visits. Attending all department and hotel meetings as necessary.Targeting key accounts potential for the company.Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.Develops relationships within community to strengthen and expand customer base for sales opportunities.Manages and develops relationships with key internal and external stakeholders.Acquiring and developing new business accounts and preparing sales proposals for clients.Closely following up on all business leads within a 24 hour response time line to clients.

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