European, Luxury and super Hyper Cars experience required
Forecasts goals and objectives for the department and strives to meet them.
Supervises body shop technicians, and aids and training as needed.
Maintains high level of technician productivity. Develops and utilizes management reports to monitor productivity.
Submits bookings and time reports to the body shop manager daily.
Initiates procedures to ensure a consistent high level of quality service.
Writes professional and accurate estimates.
Submits accurate and well-documented supplements for repairs not listed on the original estimate.
Ensures that all parts necessary for repairs are ordered in a timely manner, inventoried upon receipt, and charged out on the proper repair order.
Contacts customers upon receipt of parts and schedules work in a timely and efficient manner.
Gives accurate promised times and notifies customers immediately of any changes or delays.
Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
Performs a quality-control check and inspects each vehicle after repairs are completed.
Completes and closes all repair orders and files repair orders and related documents.
Verifies insurance payment, rental authorization and balance due prior to release of vehicles.
Meets with the body shop manager daily to keep him/her informed of job status and any deviations that may have occurred.
Maintains an accurate paint and material inventory.
Maintains facilities and equipment, ensuring cleanliness and safety.
Understands, keeps abreast of, and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
