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Executive Manager

10.00 to 20.00 Years   Riyadh, Saudi Arabia   04 Jan, 2022
Future Careers Middle East Freezone LLC
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

As my client continues to grow, rebrand, and expand their existing coffee shops they are now hiring an Executive Manager to join their Riyadh Head office team. ?Currently having 40 branches across the Kingdom, you will help drive an unparalleled customer experience, and motivate a passionate, outgoing and positive team across their operations.?

  • Your overall goal is to develop their portfolio, drive revenue, and improve guest satisfaction through strategic initiatives. You will support and drive the brands vision and strategy, ensuring a seamless implementation across all concepts, operational excellence, revenue optimization, and customer experience.
  • You will be responsible for the design, development and to steer the launch, and rebranding of multiple HORECA brands.
  • Provides leadership support and guidance to F&B operations and regional hub leaders resulting in improved guest experience revenue and profit.
  • Ensure that the teams are managing day-to-day operations efficiently and mitigating any gaps which may impact business performance.
  • Ensure the functions compliance with all contracts, legal agreements and the proper execution of all municipality and government requirements.
  • Applying innovative approaches and techniques to keep up to date with competitors, the HORECA industry & market trends.
  • Manage expectations of stakeholders and ensuring effective communication for alignment and direction of projects and adhoc requests.
  • Monitor revenue activity reports and financial statements to determine progress and status in attaining the functions objectives and initiating activities to address areas of concern.
  • Conduct site visits, and address any operational deficiencies, and monitor guest requests, and complaints through various channels of communication.
  • Drive opportunities for new partnerships, cost savings initiatives, and ensure product quality selections are in keeping with organizational standards.
  • Ensure that the operational practices are being adhered to optimize the customer experience across all brands and concepts.
  • Ensure staff are following guidelines and practices relevant to the brands, and that information is updated across all channels and customer touchpoints.
  • Drives strategies that support the F&B Vision and achieve corporate goals and objectives.

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