Enterprise Account Manager - Public Sector

Job Description

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.Enterprise Account Manager - Public SectorThe Sales team at Unifonic is looking for a passionate, result-orientedEnterprise Account Manager with strong relationship-building skills tomanage the key accounts, develop and achieve sales, while focusing on growing and developing existing clients, together with generating new business, and writing business plans for all current and future opportunity tender business. In this role,you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company?s solutions and achieve mutual satisfaction. The successful candidates should havea can-do attitude, with an effective approach to problem-solving,takes initiative,and has the ability to develop and maintain long-lasting client relationships.The responsibilities of the Enterprise Account Manager include but are not limited to:

• Develop business relationships to expand the company?s customer base and improve the existing business relationships and report pertinent data.
• Create exceptional sales pitches for prospective clients.
• Penetrate all targeted accounts and radiate sales from within the client base.
• Identify key decision-makers within the targeted leads and facilitate meetings to begin the sales process.
• Meet the expected growth targets determined by sales management.
• Last relationships and regularly following up with existing clients via phone and email to cross-sell and up-sell.
• Keep clients up-to-date with the latest products and sales information; renew client contracts at set time intervals and maintain clear client sale records in the database.
• Work with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.
• Develop cooperative closing strategy and tactics with sales management.

• Hands-on 2+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry within Saudi Arabia.
• You possess excellent territory development, lead generation, and qualification skills.
• You have active relationships withthe accounts that you manage or potential accounts within the industry.
• You possess account management skills that involve acting as a client advocate with a focus on improving the client experience & collaborating with internal departments to facilitate clients need fulfillment.
• Bachelors degree in Information Technology, Business Administration, or other related fields.
• You have astrong understanding of the sales cycle, sales management, and multiple industries.
• You are an effective communicator with outstanding influencing and negotiation skills.
• You possess excellent organization, planning, and time management skills.
• You are fluent in English and Arabic with excellent writing/editing and verbal communication skills.

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