Ecommerce Manager

3.00 to 6.00 Years Riyadh, Saudi Arabia 08 Feb, 2023

Driving the sales performance of the e-commerce platform
Managing and executing promotional campaigns
Analyse new market trends, business opportunities and market segments in global and local landscape.
Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.
Analyse service quality and customer satisfaction.
Assess potential partnership prospects.
Define and revise order fulfilment policies and procedures.
Design business questions to be used for data mining and analysis.
Develop a service recovery framework.
Develop and implement roadmap for online stores functionality.
Develop service operations.
Develop, manage and measure performance of technology vendor relationships.
Drive e-commerce sales performance.
Encourage service innovation.
Generate ideas and strategies based upon data-driven insights and recommendations.
Implement e-commerce strategic and tactical programmes.
Manage and review e-commerce operations and processes.
Manage customer retention and loyalty programmes.
Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.
Manage the procurement and implementation of new technologies.
Measure order fulfilment and customer satisfaction performance.
Monitor and review data mining and analytics tools.

Keyskills :

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