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.net application Support

4.00 to 7.00 Years   Riyadh, Saudi Arabia   02 Dec, 2023
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Hi Ahmed,ÿGreetings!ÿPlease find job role in Riyadh as .net support application , if interested please share updated resume along with below details:Current salary:Expected salary:Notice period :Nationality:ÿRole - Application Support AnalystLocation - Riyadh KSAÿAs a Application Support Analyst he/She has to perform below roles & responsibilities (but not limited to): -úÿÿÿÿÿÿWork on Incident /WO/ Adhoc task for Application related issue, enhancement, releases, create & follow up Bug to development team.úÿÿÿÿÿÿChange deployment in Pre-Prod & Prod environment.úÿÿÿÿÿÿAttend Tab and Cab meeting and coordinate with the relevant team.úÿÿÿÿÿÿProvide technical support in resolving tickets focusing on P1 & P2.úÿÿÿÿÿÿTicket Analysis and Support Doc (run book, SOP, Server details) updation.úÿÿÿÿÿÿAchieving all the Application Operation SLA.úÿÿÿÿÿÿMake sure to adhere the ITSM Process.úÿÿÿÿÿÿReady to work under pressure and manage the work Load.úÿÿÿÿÿÿProblem Management, Providing RCA for PI (Reactive & Proactive).úÿÿÿÿÿÿKnowledge Transfer within the team.ÿSkill : -Must Have: - úÿÿÿÿÿÿDotNet Core & FrameworkúÿÿÿÿÿÿC#úÿÿÿÿÿÿMSQSL : Capable of writing simple to very complex queriesúÿÿÿÿÿÿKnowledge of Index, DML & DDL StatementIIS KnowledgeúÿÿÿÿÿÿAble to troubleshoot issue, analyze Logs & good problem solving abilityúÿÿÿÿÿÿShould be able to handle the pressure and take decisionúÿÿÿÿÿÿGood in DocumentationúÿÿÿÿÿÿShould have prior experience in application supportÿor ready to work in Application support (No Code enhancement).ÿGood To Have: -úÿÿÿÿÿÿITIL Knowledge, ready to work in Application support environment with tight deadlines & availabilityúÿÿÿÿÿÿNetwork & Security KnowledgeúÿÿÿÿÿÿWindows knowledgeÿBest Regards,ÿGarima Kohli

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