Director of Procurement

Job Description

DescriptionAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We?re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.Job description & summaryProcurement sits within the wider Finance Function and is responsible for the development of procurement processes, procedures and policies. The procurement function is split into three business streams, general procurement, business services and travel.The Procurement Director sets the strategy for procurement development, implementation/administration of procurement activities, optimisation of procurement spend via category management for the three business streams.Financial

• Set procurement strategy, focusing on high opportunity areas of spend, and develops challenging procurement spend savings across the business
• Leads financial negotiations for all significant areas of spend, with aim of achieving year on year reductions in like for like spend
• Set and support company culture of long-term saving on procurement costs, drive ethos of regionalisation / centralisation of procurement spend and contracts
• Log and distribute savings achieved across the procurement categories and provides reporting on procurement activities to promote better supply chain management
• Drive accurate reporting of all procurement data to feeds into Finance Systems e.g. LPOs etc, ensuring meaningful and accurate data is collected, reconciled and reported to leadership appropriately
• Develop and manage function budget to ensure high quality procurement practises and value for money for the firm

Customer

• Develop internal customer relationships across function leads working with the IFS controller around significant areas of spend e.g. marketing & communication, professional services and human capital etc and build collaborative relationships with a common goal of optimising functional procurement budgets
• Develop external relationships with key partners within the markets, particularly across the three business streams - general procurement, business services and travel
• Act as Procurement SME to leadership, support on understanding of procurement / direct and indirect cost spend, as well as the development of new policies which support ongoing cost savings / management
• Provide informative procurement reporting
• Ensure internal customer satisfaction with Procurement services

Internal process

• Develop and lead procurement policy, procedure and process setting, and ensure the wider communication to all internal stakeholders
• Lead, manage and execute projects related to the Procurement
• Engage key customers to ensure business needs are being met in a timely manner balanced with PwC requirements and strategy
• Provide direction to the Procurement teams regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of procurement support
• Accountable for the design and implementation of any procurement controls e.g. LPO tool opportunities/improvements
• Promotes innovation and technology throughout the supply chain in order to promote best practice and reduce administration for the firm
• Responsible for procurement risk management and mitigation
• Responsible for managing service level agreements with key internal stakeholders, ensuring suitable resource available to support the regional firm
• Responsible for representing the Middle East firm on the five global procurement councils

Learning & growth

• Build capabilities within the function, develop leadership skills of direct reports, and ensure that training plans are in place to develop the function?s staff technically and managerially
• Capture templates and standards into a repository to build the teams own knowledge management database
• Establish a healthy working environment for employees
• Responsible for the continuing professional development of self and junior team members
• Support internal knowledge management best practices, creating communities of practice both within own team and across wider function
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships, working closely with the IFS controller across functions

Education

• Bachelor?s Degree in Business Administration, Accounting, Finance or related field required
• CIPS qualified or another procurement qualification

Language

• Fluency in written and spoken English essential, proficiency in Arabic is an advantage

Overall experience

• 15+ years of experience in a procurement function of which at least 5 years is in a senior people management role

Specific experience

• Experience of sourcing and procurement operations
• Experience in managing sourcing efforts related to the Professional Services industry
• Experience with procurement management within a large organisation
• Experience in developing and managing contracts with providers, in managing and monitoring SLAs
• Experience with contract management including services, consulting and variations

Knowledge

• Excellent knowledge of the corporate procurement field
• In depth knowledge of supply chain management
• Knowledge of vendor management and managing SLAs
• Knowledge of developing and implementing procurement processes and procedures
• Knowledge of ethical, independence and risk management processes and procedures
• Knowledge of tender evaluation processes
• Knowledge of implementing cost improvements
• Knowledge of the Middle East, UK and US insurance markets and minimum legal requirements
• Knowledge of travel/tourism industry
• Excellent negotiation skills and assertiveness in dealing with external vendors
• Understanding of legal terms and contracts

Soft skills

• Ability to influence senior management and to maintain a strong working relationship with managers across the organisation
• Good organisation and office management skills to ensure coverage of workload, time management skills and proactivity needed
• Skilled in maintaining client relationships
• Strong liaison skills, with the ability to maintain geographical relationships
• Excellent people management skills
• Excellent negotiation skills
• Excellent customer service skills
• Strong decision making skills
• Strong ability to collaborate across functions
• Strong verbal and written communication skills
• Ethical Conduct

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