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Deputy Head of Back Office

1.00 to 10.00 Years   Riyadh, Saudi Arabia   07 Sep, 2024
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About the company: Our Client is a Business Solutions company providing government relations services (GRO), corporate services, personnel support and other Solutions. Job Purpose: The Back Office Business Unit provides statutory and regulatory business compliance services in Saudi Arabia. Your role is to support the Head of Strategic Accounts in managing day-to-day service delivery, overseeing the Back Office team, ensuring compliance with procedures, and driving continuous improvement. You are also expected to have a good understanding of Saudi Arabias compliance environment and may need to fill in for the Head of Strategic Accounts, support business development, and facilitate financial reporting.

  • Conduct monthly one-on-one meetings with Business Unit employees.
  • Lead team and project meetings.
  • Ensure adherence to company behavior and conduct policies.
  • Efficiently onboard new employees within the Business Unit.
  • Manage and develop team members according to identified business and personal development needs.
  • Review and assess the status of all contracts and projects within the Business Unit.
  • Manage client relationships and conduct regular contract review meetings.
  • Oversee client contracts and handle client debt reduction.
  • Identify additional business opportunities with existing clients.
  • Submit the bi-annual self-assessment report.
  • Supervise and coordinate debt reporting and collection across the business units.
  • Comply with the companys internal reporting procedures.
  • Prepare monthly operational reports for the companys board.
  • Ensure all key Business Unit activities are accomplished up to the desired quality standards and within the specified time.
  • Renew necessary licenses and registrations.
  • Manage critical government portals.
  • Issue employee-related documentation.
  • Ensure ongoing compliance with employee mobilization and immigration.
  • Participate in team and project management meetings as needed.
  • Assist HR in preparing, processing, and submitting legal documents.
  • Support finance in preparing financial documentation and chasing overdue invoices.
  • Make internal referrals to our services and products when appropriate.
  • Serve as a backup for the Head of Strategic Accounts.
  • Support the OMT in driving internal change and improving policies and processes within the organization.
  • Make internal referrals to our services and products when appropriate.
  • Serve as a backup for the Head of Strategic Accounts.
  • Support the OMT in driving internal change and improving policies and processes within the organization.

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