Good Knowledge of DC Tires and uptime. Design and manage datacenter equipment, including (UPS, Cooling, Generator, DCIM...etc).
Perform quality assurance testing. Identify and resolve recurring issues.
Identify reliability risks. Schedule and track hardware maintenance.
Update port maps and rack layouts.
Create operational procedures.
Responsible for the on-site management of COLO/DC contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility Datacenter room.
Generate change management requests & incident management tickets for Data Center facility.
Establish documentation relevant to business & facility operations.
Responsible for the installation of the racks and the provision of power/cooling.
Manage routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Assist in the design, implementation, commissioning and build out of new facilities.
Management of the DC, in the provision of infrastructure & inventory asset management.
Review COLO/DC contract compliance & ensure all SLA?s are achieved.
Business interface with COLO/DC Management for day to day operational requirements.
Assist in recruiting efforts. Manage COLO/DC to resolve of any infrastructure engineering issues.
Delivery of exceptional customer service and satisfaction.
