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Customer Value Manager

1.00 to 10.00 Years   Riyadh, Saudi Arabia   22 Apr, 2022
Boehringer Ingelheim GmbH
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Customer Value Manager -225388 Customer Value Manager - (ID: 225388) OUR COMPANYAt Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective.Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.THE POSITION Customer Value Manager drives XF excellence to ensure delivering exceptional Customer experienceand, responsible on customer engagement tasks, tactics and business analysis within the busniess support function, located in RiyadhTasks & responsibilities

  • Execution excellence: Ensure cascading CEE KPIs to the field force, monitor, analysis the execution and report to OPU management.
  • Ensure field force effectiveness and optimum resources utilization
  • Excellence in In-Market target setting and support the OPU management in alignment with marketing with the relevant analysis to build the national In-Market target.
  • Sales force Incentive Compensation plan
  • Excellence in Veeva data stewardship and field force execution excellence
  • Veeva redness readiness: Ensure proper Veeva setup for all field force, for example user creation, Territory & product Alignment, Hierarchy alignment ,etc. and Veeva training
  • Performance management SOPs governance
  • OPU Samples management
Requirements and Capabilities :
  • Minimum 5 years of experience in pharma industry
  • Minimum 2 years experience in customer relationship management (CRM) / sales effectiveness management
  • Fluency in Arabic and English
  • Saudi market experience is preferred
  • Leadership Skills, Leading without authority, Motivational skills, Team player, Teamwork, Result Orientation, Customer Focus, Driving Excellence and Passion for Performance.
  • Project Management skills / strong Analytical skills / Business acumen.
  • Strong excel skills / strong Power point skills / presentation skills / digital savvy
  • Efficient communication & networking skills
WHY BOEHRINGER INGELHEIM? With us, you can grow, collaborate, innovate and improve lives.We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.Boehringer Ingelheim Saudi has been certified two years in a row as a Top Employer with best in class people practices. We offer a competitive salary, generous amount of vacation time, numerous benefits towards your wellness & financial health and work-life balance. Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.?Want to learn more? Visit https://www.boehringer-ingelheim.com/Job - Commercial OperationsPrimary Location - Africa, Asia, Australasia-SA-Ar Riyad-RiyadhOrganization - SA-Boehringer Ingelheim Saudi ArabiaSchedule - Full-time

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