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Customer Service Supervisor

1.00 to 10.00 Years   Riyadh, Saudi Arabia   25 Apr, 2024
Teleperformance Company
10 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

We are hiring Customer Service Supervisor - Riyadh

  • Position Type: Full Time
  • Schedule: 5 days per week
  • Oversee a team of customer service representatives, providing guidance, training, and support to ensure exceptional customer service experiences.
  • Implement quality assurance programs to ensure consistent service delivery and adherence to customer service standards.
  • Collaborate with cross-functional teams to implement customer-focused initiatives and drive continuous improvement in service delivery.
  • Resolve escalated customer issues and complaints, demonstrating empathy, effective communication, and problem-solving skills.

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