hireejobsgulf
Register for Job

Customer Service Representative

1.00 to 10.00 Years   Riyadh, Saudi Arabia   22 May, 2024
Majorel KSA
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

We are currently hiring for the position of Customer Service Representative at our call center in Riyadh. This is a full-time role with a rotating shift system and a 9-hour workday (including a 1-hour break). As an employee, you will be registered in the social insurance system and receive medical insurance for yourself and your family. We also offer a clear career advancement path for motivated individuals.Responsibilities:

  1. Handle inbound and outbound customer calls professionally and efficiently
  2. Provide accurate and timely information to customers regarding products, services, and promotions
  3. Resolve customer complaints and issues, escalating when necessary
  4. Document all customer interactions and maintain accurate records
  5. Follow company policies and procedures for customer service and data privacy
  6. Meet or exceed individual and team targets for customer satisfaction, quality, and productivity
  7. Stay up to date with product knowledge and changes in company policies
  8. Collaborate with team members and other departments to resolve customer inquiries
  9. Continuously improve customer service skills and knowledge through training and development opportunities
Preferred Candidate:
  1. High school diploma or higher
  2. Fluent spoken and written English
  3. Strong computer skills, including proficiency in MS Office
  4. Saudi nationality

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved