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Customer Service Representative

1.00 to 10.00 Years   Riyadh, Saudi Arabia   20 Apr, 2023
J&T Express
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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