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Customer Service

1.00 to 2.00 Years   Riyadh, Saudi Arabia   24 Dec, 2024
Mena Business Investment Group
10 to 49 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryMetro & Rail Passenger Transport
Functional AreaNot Mentioned

Job Description

Customer Service (Fresh)

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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