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Customer Experience Specialist

1.00 to 4.00 Years   Riyadh, Saudi Arabia   12 Sep, 2023
Confidential Company
5 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

  • Interact with customers over system, phone and email messages
  • Determine customer needs and provide appropriate solutions
  • Empathize with and prioritize customer needs
  • Respond to customer inquiries on social media channels
  • Review customers? feedback and order reviews on daily basis and resolve any issues in a timely manner.
  • Periodically test website and mobile app and provide feedback
  • Document interactions with customers into CRM system.

Keyskills :

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